I purchased sneakers for my son as a gift. He did not like them and I would like to exchange. I have emailed customer service twice with no reply. The receipt in the box was not legible

Listen I was interested in a cup sole shoe when I stumbled upon these initially liked the design. That being said, the black pair is suede whereas the white pair is leather. And wow the leather is amazing. It feels nice and secure on the feet even if you lace up your shoes loose. It sort of molds on your foot the first time you put it on. It’s honestly pretty insane and sort of startling. When you get out on a board with them for the first time it’s like skating in some futuristic technology type footwear . It’s honestly so sturdy and it balances you naturally. The way the underside is made just always have your feet and legs at a sturdy angle with support. It’s poofy but not to poofy by any means. It’s so comfortable to wear and just walk in. It feels stiff and durable yet absolutely snug and cushiony. This shoe is built for skateboarding.

Emerica's quality is not what it use to be. The shoes I ordered have several different spots on them that you can tell were colored in with some kind of paint. I'm kind of shocked because they're white shoes and you can see all imperfections clearly.

Good fit, comfortable and great board feel

At first some of the stitching became lose and I was a bit discouraged of it. But then I kept skating them and I've honestly never seen a shoe with so many layers of material underneath one another. The shoe really blew out my expectations of what I thought it had to offer. The flick is on point, the grip is dummy grippy, it's hella comfy. Just get these, this is a skate shoe.