To Our Community and Family,
With the recent developments surrounding the impact of COVID-19 globally, we wanted to let you know that you are in our thoughts, and actions, as we deal with an unprecedented situation like we have never faced before. As a brand we are doing all we can to do our part, working to keep our staff and community safe, including you.
- The safety and well-being of every employee, team rider, and customer is of the upmost importance to us. In order to continue operating safely we have restricted access to our corporate offices, and our employees are working remotely around the globe. All our planned events have been cancelled or postponed, with health and safety being our top priority during this time.
- OUR E-COMMERCE STORE REMAINS OPEN AND AVAILABLE 24/7 to make sure we can still meet your needs. We appreciate your patience as some shipping has been affected due to the ongoing situation, and border closures. Our customer service team remains available and working diligently to ensure your satisfaction and timely delivery of your order.
- Many of our retailers, who we consider close family, have had to close locations for the time being. Many of these stores are still open to purchase via online shopping, and curbside pick ups. Try your best to support and promote your local businesses.
- As a small privately owned business we appreciate your continued support during this time, it truly means the world to us and it is the reason for our commitment to making the best shoes for action sports participants for over 35 years.
- While we continue to fulfill online orders, and support our family of retailers around the world, we are adhering to all recommendations from the Centers for Disease Control (CDC) and World Health Organization, as well as local public health agencies, to ensure we have the latest information and advice from leading medical professionals.
As we move through adverse times during this situation, we are inspired with your acts of positivity, kindness, and support. We believe in the strength our community possess, and that our devotion, and passion will help keeping us pushing forward as one.
We are all going through this together. Practice positivity, stay healthy, and thank you.
Your friends at Emerica