HOW DO I CONTACT EMERICA ONLINE CUSTOMER SERVICE?

NOTICE: We have recently experienced a technical issue which has delayed and prevented our online order notifications from being sent to our customers regarding the status of their online order.

This has affected our customer service email as well, we are unable to receive or respond to customer email messages at this time. We would appreciate if you would please use the customer support messenger feature on our site to reach us with your questions for the moment.

We are working to correct the issue as quickly as possible, all orders placed have been received and are currently being processed. We greatly appreciate your patience while we work to get your order out to you.

We appreciate your patience while we work to get your orders prepared and shipped to you. If you need additional assistance with your order please use the messenger feature on our site to contact our customer service team for more information.

Emerica customer service is available Monday through Friday, from 9:00 to 16:00. You can contact us via the messenger feature on our site if you want to return an item, in case of warranty, cancellations, adjustments or with any other questions. We will answer your question within 24 business hours. 

WHERE ARE YOUR OFFICES LOCATED?

Our European headquarters are located in Amsterdam, The Netherlands.

Sole Technology Europe BV
Koivistokade 54 
1013BB Amsterdam
The Netherlands

(address for correspondence only)